COVID-19

Welcome back from South Aylesford Retail Park! Following government advice, some of our stores are now reopening. Please read the information below before you visit.

WHICH STORES ARE OPEN?

The following stores are currently open at South Aylesford Retail Park:

HEALTH AND SAFETY GUIDANCE

When visiting, please ensure you follow the latest Government guidelines, we ask that you observe the following measures during your visit:

HEALTH & SAFETY MEASURES

We want to reassure you that the wellbeing of our staff and visitors is our priority. In line with the latest Government guidance on social distancing, we have adopted the following measures at this site:

FREQUENTLY ASKED QUESTIONS

What are you doing to protect your customers?

The health and wellbeing of our staff and visitors is paramount. We are following government guidance with the introduction of:

– Physical Distance Signage

– Queue indicators outside each retailer

Do I need to wear a face covering?

This is a matter of personal preference as it is not currently compulsory to wear a face covering whilst shopping, however, government advice is that it can help reduce the spread of infection, therefore we would advise that you consider wearing a face covering if it would make you feel safer.

Are your Blue Badge parking bays still available to park in? 

All existing Blue Badge parking bays are still available and are located around the park, including; four bays in front of Harveys, six bays adjacent to M&S, three in front of Homebase, three to the side of Natuzzi and four bays in front of Nando’s.

Are your customer toilets open?

South Aylesford Retail Park does not have customer toilets and currently all public toilets within stores are closed.

Why are you not taking people’s temperature?

South Aylesford Retail Park is following current UK government guidance for reopening non-essential stores to ensure the safety of our staff and visitors. Temperature checking is not currently required.

Can I bring my children? 

Government guidance recommends shopping alone where possible. However, we understand that this is not always possible with families.

Why are all the shops not open?

As per government guidance, different shops fall into different categories based on the service they provide, and therefore their ability to reopen may be impacted.

Following government approval, it is the stores prerogative when they wish to open.

Why is there a limit to the queue numbers outside certain shops?

This is for the safety of all shoppers, to aid in a safe customer flow throughout the park and retail stores whilst adhering to social/physical distancing guidelines.